Supporting you to prevent homelessness

BOOKING TERMS & CONDITIONS

Please read our booking terms and conditions before making your booking

bullet Booking Confirmation

Confirmation of your booking will be sent to you within five working days of your booking form being received by NPSS.

bullet Payment

Please do not send payment when booking; you will be invoiced on receipt of your completed delegate booking form(s) and purchase order number (where required). If you are paying by credit card, please book in the same way and when you receive your invoice, you can pay by credit card using the details on the back of the invoice letter.

bullet Cancellations

Once a booking has been confirmed, there will be an administration charge of £50 per delegate for cancellation. If a delegate cancels their attendance within 5 working days of the course taking place, the full delegate fee will be charged. Substitutions are acceptable.

bullet Courses cancelled by us

In exceptional circumstances, we may have to cancel a course. In this case, a transfer will be offered or we will return any payments made. NPSS will not refund any other costs you may incur as a result of the cancellation.

bullet Copyright

The copyright of all training materials and tools rests with NPSS.